Refund Policy
Last updated: 7/14/2026
1. Subscription Refunds
We offer a limited refund policy for new subscriptions. If you are unsatisfied with our platform, you may request a refund within 14 days of your initial purchase. After 14 days, all subscription fees are non-refundable.
2. Cancellations
You can cancel your subscription at any time. Your access to premium features will remain active until the end of your current billing cycle. Canceling a subscription does not automatically trigger a refund.
3. Exceptions
Refunds will not be provided for accounts that have violated our Terms of Service or Acceptable Use Policy. We reserve the right to decline a refund request if we detect abuse of our policy.
4. Contact Us
To request a refund, please contact our support team at support@alerocore.com with your account details and the reason for your request.